This report is one of several North Carolina Community College System accountability measures designed to report on critical success factors. Critical success factors are those issues that are instrumental for an institution to prosper and accomplish its goals. The data presented in this report are indicators of the "health" of the System, the extent to which the System is addressing the needs of the state, and the success of the System as measured by student outcomes. Longitudinal data is provided where available. The report has been modified to include institutional data, for which the colleges have been grouped according to total full-time equivalent students. A description of a critical success factor is provided at the beginning of each section of the report; there are seven factors analyzed in total: (1) student success; (2) resources; (3) access; (4) education continuum; (5) workforce development; (6) community services; and (7) program management and accountability. In presenting the data for each of these measures, background information on the measure is provided along with the methodology of data collection. Following the data, recommendations for improvements to the measure or for future analysis are given. (TGO)

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